Your Data Protection at skillprofi

Definitions

This section clarifies important terminology used throughout this privacy policy to ensure transparency and clarity.

Personal data means any information relating to an identified or identifiable individual, including name, contact details, and usage data.

Processing refers to any operation or set of operations performed on personal data such as collection, storage, alteration, or disclosure.

User means any individual accessing or using skillprofi's online services or courses offered via the platform.

Service encompasses all offerings provided by skillprofi including courses, training modules, and related support services.

Cookies are small data files placed on your device to enhance site functionality, user experience, and analytics.

Purposes of Data Processing

Personal data collected by skillprofi is processed to achieve the following objectives respecting user consent and legal obligations:

• To provide and manage access to upskilling courses and educational content.
• To process payments and handle billing inquiries professionally.
• To communicate important updates, course information, and support responses.
• To enhance user experience through personalization and interface improvements.
• To ensure platform security and protect against unauthorized activity.
• To comply with applicable legal obligations and business reporting.
• To conduct research and analytics aiding curriculum and service development.
• To administer user accounts and maintain accurate records.

Legal Basis for Processing

skillprofi processes personal data under the following lawful conditions according to data protection laws:

• Consent provided explicitly by the user for specific purposes.
• Performance of a contract such as enrollment and course delivery.
• Compliance with legal obligations applicable to the business.
• Legitimate interests pursued for platform security and service improvement.

Compliance with GDPR

skillprofi adheres to the principles and rights set by the EU General Data Protection Regulation ensuring data protection and privacy.

• Right to access and receive information about personal data held.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure (right to be forgotten) under applicable conditions.
• Right to restrict processing in certain circumstances.
• Right to data portability for transmitting data to another service.
• Right to object to processing including for direct marketing purposes.

Cookies Usage

skillprofi uses cookies to support functionality, analyze usage, and personalize content according to user preferences.

Cookies include essential, performance, functionality, and targeting types deployed responsibly.

Categories cover necessary cookies for operation and optional ones for analytics and marketing.

Users can manage cookie preferences via browser settings or through consent management offered on the site.

Learn more about cookies in our Cookie Policy available on the skillprofi website.

Data Sharing

skillprofi shares personal data only with authorized third parties under strict confidentiality and privacy obligations:

• Service providers involved in course delivery and platform maintenance.
• Payment processors handling transactions securely.
• Legal authorities when required by law or to enforce policies.
• External auditors ensuring compliance with data protection standards.
• Technical support teams for resolving issues and improving services.
• Research partners on aggregated, anonymized data for educational development.

International Data Transfers

Where personal data is transferred outside Switzerland or the European Economic Area, skillprofi ensures adequate safeguards are in place to protect the data accordance with applicable laws.

These safeguards include standard contractual clauses and adherence to approved data protection frameworks preventing unauthorized access.

Data Retention

skillprofi retains personal data only as long as necessary to fulfill the purposes described and comply with legal requirements.

User account information is maintained for the duration of the active relationship plus a reasonable period for administrative purposes.

Communication and support interactions are archived securely for quality and record-keeping.

Access and activity logs are stored for security audits and access management as required.

Upon account closure or upon valid request, personal data is deleted or anonymized from active systems respecting legal constraints.

Security Measures

skillprofi employs robust technical and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction.

• Data encryption during transmission and storage.
• Access controls and authentication mechanisms.
• Regular security assessments and staff training on data protection best practices.

Your Rights

Users have specific rights concerning their personal data under data protection laws, which skillprofi supports and facilitates:

• Access to personal data collected and processed.
• Request correction of inaccurate or outdated information.
• Request erasure of data where applicable.
• Object to data processing on legitimate grounds.
• Request restriction of processing under certain conditions.
• Receive and transfer data in a structured and machine-readable format.
• Withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
• File complaints with data protection authorities regarding data handling concerns.

How to Exercise Your Rights

To exercise any of your personal data rights or for questions related to data protection, please contact skillprofi at Station 3, 3664 Burgistein, Switzerland, or email via our official website. We respond to requests promptly and in accordance with legal requirements.

[email protected]

Requests regarding privacy rights will be processed within 30 days with appropriate sensitivity and care.